Verifying your account is easy. Simply upload your documents via our document uploader.
If you prefer you can email your documents to firstname.lastname@example.org or upload via Live Chat. If you have received an ID request via email, please reply directly to this with the requested documents.
If you have received an ID request, please reply directly to this with the requested documents in one email. Please include your username in the subject field.
Our verification team is working through all identification checks and will respond within 24 hours of receiving ID.
Please note that during busy periods it can take up to 5 days for your documentation to be reviewed by a member of the team.
Once your account is verified the team will process any outstanding withdrawals in the normal time frame.
For more information about how long a withdrawal takes please click here.